Our FAQs

Who is Captain Compare?

Captain Compare started comparing car insurance in Australia back in 2006 and has now expanded his quest for Superhuman Savings to include Mobile Plans, Credit Cards, Home Loans, and Pay TV. Captain Compare is equipped with Superhuman abilities to search Australia in seconds to find competitive deals from a range of brands and products. Visit our About Captain Compare page to learn more about Captain Compare's Superhuman abilities.

Who is the company behind Captain Compare?

Queensland based A&G Insurance Services Pty Ltd (AFSL 241411) is the company behind most of the car insurance brands on Captain Compare, as well as the Captain Compare brand and service. A&G Insurance Services is part of the Budget Insurance group, established in the late 1970s. Internationally, the group administers over 3 million insurances policies and has grown to become an international leader in personal lines insurance and online comparison websites. Other online comparisons services operated by the groups companies include www.comparethemarket.com in the UK and www.hippo.co.za in South Africa.

What is a comparison website?

Comparison sites such as captaincompare.com.au allow you to quickly compare different prices and deals on a range of products such as on Car Insurance, Mobile Plans, Credit Cards, Home Loans and Pay TV. Instead of providing your details multiple times, simply provide Captain Compare your details once and he will do all the hard work for you and return a range of products and offers from different brands around the country.

Why should I use a comparison website?

Captain Compare's objective is to try to help you save time and money when it comes to finding the right products for you. Simply fill out one form and Captain Compare will present you multiple quotes from a range of brands direct to you in one location.

How long does it take to get a quote?

After you have provided Captain Compare with your details once, which only takes a couple of minutes for some product quotes and a couple of seconds for others, the prices start coming back instantly. You should have a full list of quotes in 10 seconds.

How does Captain Compare make money?

If you are happy with the quote that Captain Compare returned to you and you move forward with the supplier you selected, Captain Compare will be paid a referral fee. This is paid by the product provider and sometimes it comes from the fees you pay for the service or product you purchased.
For car insurance, Captain Compare may also receive commission from the insurer - for details of what we are paid on car insurance see our Financial Services Guide.

Does this website compare every product and company in the marketplace?

Not yet, but Captain Compare is proud of how competitive our current list of suppliers are. Captain Compare will continue to add more companies to compare all the time. Please help him by suggesting other products and brands on our Compare More page.

What car insurance brands do you compare?

To see all the brands that "dare to compare" car insurance on Captain Compare, please visit our Car Insurance Home Page. Captain Compare already compares 'Live Quotes' for more insurance policies than any other car insurance comparison website in Australia. Captain Compare is working hard to add even more and has invited every insurer and insurance provider in Australia to add their insurance policies and brands to the site.

Who are WhistleOut?

Captain Compare has teamed up with WhistleOut to provide you with quotes on a range of products and services such as Mobiles, Broadband, Credit Cards and Home Loans. WhistleOut is an independent and privately held Australian company with no ownership from the telecommunications or finance industries. WhistleOut and Captain Compare do earn referral fees from product providers who participate on the site.

How can I give feedback to Captain Compare?

Please click on the 'Feedback+' button on the left of most of our webpages to activate the Captain Compare feedback system. We read all of the feedback you send us and look forward to hearing from you soon.

Car Insurance

Compare live quotes from some of Australia's most competitive car insurance brands

https://ecommerce.disconline.com.au/cc/car_quote.jsp? Compare Car Insurance
Captain Compare TV See me in action
Feedback Form